Delivery Details
Click & Collect
We offer a free in-store collection facility whereby your goods can be ordered online and picked up at our Kirkmuirhill store. Please select "Click & Collect" at checkout. Our store is open Monday to Friday 8.00am to 4.30pm, closed for lunch 12pm to 12.30pm.
Delivery Schedule
All deliveries will be made Monday to Friday, we do not deliver at weekends.
Courier orders placed by 12pm lunch time will be sent out that day. We will notify you via email of the courier tracking information for your order.
Standard Delivery Pricing
Whole UK up to 2kg - £4.19 inc VAT
Mainland UK excluding Scottish Highlands up to 200kg - £9.99 inc VAT per 25kg
Scottish Highlands up to 75kg - £25 inc VAT per 25kg
CTS Coverage (see below) - £36 inc VAT up to 10 pallets
Above these limits we use variable pallet rates (1000kg per pallet) up to a maximum of 10 pallets. Please use the delivery calculator on the basket for regional pallet rate pricing. Our pallet courier has a tail lift and pallet truck so will deliver your pallet to the kerbside.
We don't roll the delivery price into the product price, which works out cheaper for the customer than adding a fixed delivery rate on every product.
Standard Delivery
Our standard delivery service is 1-3 working days for courier packages and 2-7 working days for courier pallets covering Mainland UK (A) and the Scottish Highlands (B) as shown on the map.
Our Scottish Highlands coverage includes: IV, KW and PH33-PH41.
Mainland UK covers all remaining regions outside of the Scottish Highlands, excluding the Islands and Northern Ireland. We don't deliver to: BT, EX39, HS, IM, IV41-IV49, IV51, IV55, IV56, JE, KA27, KA28, KW15-KW17, TR21-TR25, ZE
CTS Delivery Zone - £36 inc VAT up to 10 pallets with forklift
We offer a reduced cost delivery service using our own lorries covering the region shown on the map (A). This is roughly bounded from Oban along the A85 on the East Coast of Scotland, across to Dundee, down to Marske on the East Coast of England and across the A66 to Workington on the West Coast of England. Between Glasgow and Oban the boundary follows the A82 North, across the A83 then up the A816 back to Oban. Outwith this region our delivery charges are as per our Standard Delivery method.
The full list of covered postcodes are: CA1-CA10, CA14-CA17, DL1-DL5, DL10-DL17, TS1-TS7, TS10, TS11, TS16-TS29, DD1-DD4, DD6, DG1-DG8, DG10-DG16, all FK except FK21, All G except G84, KA1-KA26, KA29, PA1-PA19, PA32, PA33, PA35, PH1-PH3, PH6, PH7. We cover all postcodes in DH, EH, KY, ML, NE, SR and TD.
If you have any questions about the above CTS delivery locations please contact our branch directly.
Please note our delivery timeframe for this region is 2-7 working days for pallets to allow us to build up orders for each area to minimise fuel costs.
Our deliveries with the fork-lift are kerbside only. If you request our driver to access your property with the fork-lift then Clydeside Trading Society Ltd are not liable for any accidental damage caused. It is your duty to have safety precautions in place to reduce the risk of accidents or damage to the property as per the Health and Safety at Work etc Act 1974.
You are liable for any issues relating to delivery into the premises. Our drivers reserve the right to refuse entry onto the premises if they feel it is not safe to do so.
We can deliver a maximum of 10 pallets per order, above this please call our office on 01555 894151 to arrange an alternative delivery method.
